Activities

• Walking tours
• Happy hour
• Tour or class about local culture
• Cooking class

Business Facilities

• Business centre
• Fax/photocopying
• Meeting/banquet facilities

Cleaning Services

• Ironing service
• Daily housekeeping
• Laundry
• Dry cleaning

Cleanliness & disinfection

• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay
• Use of cleaning chemicals that are effective against Coronavirus

Entertainment & Family Services

• Babysitting/child services

Food & Drink

• Restaurant
• Breakfast in the room
• Special diet menus (on request)
• Room service
• Wine/champagne
• Snack bar
• Fruits
• Bar

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized
• Food can be delivered to guest accommodation
• Delivered food is securely covered

Front Desk Services

• 24-hour front desk
• Private check-in/check-out
• Invoice provided
• Luggage storage
• Express check-in/check-out
• Concierge service

General

• WiFi available in all areas
• Parking
• Pets allowed
• Private parking

Miscellaneous

• Facilities for disabled guests
• Allergy-free room
• Non-smoking rooms
• Pet basket
• Soundproof rooms
• Pet bowls
• Non-smoking throughout
• Heating
• Air conditioning
• Lift

Physical distancing

• Screens or physical barriers placed between staff and guests in appropriate areas
• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed

Pool and Spa

• Full body massage
• Back massage
• Neck massage
• Massage
• Foot massage
• Couples massage
• Beauty Services
• Head massage
• Hair cut
• Hand massage
• Hair styling

Safety & security

• Safety deposit box
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers
• 24-hour security

Safety features

• Access to health care professionals
• Hand sanitizer in guest accommodation and key areas
• Thermometers for guests provided by property
• Process in place to check health of guests
• Face masks for guests available
• First aid kit available
• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed

Services

• WiFi
• Free WiFi
• Internet services

Transportation

• Airport drop off
• Shuttle service
• Parking garage
• Shuttle service (additional charge)
• Electric vehicle charging station
• Airport shuttle
• Accessible parking
• Airport shuttle (additional charge)
• Airport pick up